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Now THIS is a great quote! - The Rancho Commons
Note to self: no whining, no slacking
Now THIS is a great quote!
I have found this one to be so true so many times in my dealings with the public. In any job where you provide customer service you will occasionally, only occasionally - if you are fortunate, meet a person who believes this flawed formula...

"Rudeness is the weak man's imitation of strength." -- Eric Hoffer

Rudeness = Strength. Uh, no. Quite the opposite in my book.
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brknconfidents From: brknconfidents Date: June 4th, 2005 05:19 pm (UTC) (Link)
Man, is that ever a great quote!!! I'm going to hang that one in my cubicle at work. Over the last 2 days I had one guy call me and "ugly bitch" and another tell me how "f***ing intelligent I must be working in a call center 3000 hours a week" and how great an education I must have. To both of which I replied, "Thank you for choosing T-Mobile...have a nice day." *click*

The first guy called me that and hung up real fast...brave one, he was. I was thinking here I am sitting with his phone number, social security number, credit card number, maybe a checking account number, and pretty much any other information I would need to make his life really miserable for a while. But alas, nothing but causing trouble for myself there...still woulda been fun just a little.

It's funny how superior people think they are in the facelessness of a phonecall. Thanks for sharing the quote.
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